a bike shop in los angeles beneath a large billboard featuring an image of kylie jenner

FREQUENTLY ASKED QUESTIONS

GOT QUESTIONS ABOUT BIKE SHOP LA? WE’VE GOT ANSWERS. CHECK ‘EM OUT BELOW!

What are Bike Shop LA's hours?

Bike Shop LA is open 7 days a week, from 10 am – 5 pm.

Where is Bike Shop LA?

We are located at 8500 Santa Monica Blvd., West Hollywood, CA 90069. We are at the corner of Santa Monica Blvd and La Cienega, directly below the Kylie Jenner billboard!

What are Bike Shop LA's COVID safety procedures?

Bike Shop LA has remained open throughout the whole of the COVID-19 pandemic, and we are an essential business. We take the safety of our customers and our staff very seriously, and have enacted a comprehensive set COVID-19 safety procedures. We offer curbside pickup, perform temperature checks, sanitize all of our equipment and bicycles, and ensure that all guests and staff wear masks in our store. For other questions, concerns, and suggestions for how we can keep you safe, please contact us at info@bikeshopla.com

Do you offer bike repair services near me?

We have the world’s greatest bike mechanics, and offer top-tier LA bike repair services 7 days a week. No appointment necessary- you can simply bring your bike by our LA bike shop and our mechanics will take care of it. You can also give our bike shop a call at 323-515-0070 for any questions. Check out the list of all of the bike repair services we offer!

Does Bike Shop LA box and ship bikes?

We offer bike boxing, shipping, and building, whether you’re moving to LA, leaving LA, or just need your bike shipped. Check out how you can do so on our Bike Repair Services page.

What kind of bikes do you sell?

We sell all types of premium brand bicycles. While our inventory is constantly changing, we frequently carry Giant and Liv brand bicycles. We also sell Raleigh/Diamondback/Redline bikes. We sell city bikes, road bikes, electric bikes, kids bikes, mountain bikes, fat tire bikes, giant bikes, hybrid bikes, and more. For a full breakdown of the types of bikes we sell, check out our bike shop website!

Does Bike Shop LA sell kids bikes?

Bike Shop LA is the top carrier of kids bikes for sale in Los Angeles! We always have the best in show for the little rider in your life, and stop by our shop to buy a new kids bike today!

Does Bike Shop LA offer Concierge Service Pick-Up or Delivery?

Bike Shop LA offers Concierge Service Pickup and Delivery 7 days a week, and we’ll work with you to find a time that works best.

How do I arrange for Concierge Service Pick-up at Bike Shop LA?

Give us a call at 323-515-0070 so our team can arrange for your Concierge Service and discuss your service needs.

What happens after Bike Shop LA's Concierge Service Pick-up has retrieved my bike?

Once your bike has reached our shop for service, the Bike Shop LA Team will work to address your initial requests as well as recommend any additional service that may be necessary to get you back on the road safer and faster. Once the quote is approved by you, we’ll proceed with the agreed-upon work.

What is the process for Concierge Drop-off (returning back to owner)?

Once your service is complete, we’ll text you that your bike is ready to ride. Some customers choose to pickup directly from Bike Shop LA in West Hollywood so they can get on the road right away, while others choose Concierge Drop-off. For Concierge Drop-off, our team will work with you to find a time that works best.

How much is Bike Shop LA's Concierge Service Pick-up or Delivery fee?

Bike Shop LA’s Concierge Pick-up or Delivery starts at $25 each way, depending on schedule and proximity to our shop.

Do you offer bike rentals? Do you have bike rentals near me?

Visiting town? Welcome! The best way to see LA is by bicycle, and we’ll hook you up with the best bike rentals in Los Angeles. We offer daily, weekly, and monthly bike rentals. Bike Shop LA is the top place to rent bikes in LA, so book your LA bike rental here.

What comes with an LA bike rental?

First and foremost, a bike. (And a good bike. We only hook you up with the best!) All of our LA bike rentals also come with:

  • A premium bike helmet
  • A safety vest
  • A bike lock
  • A battery charger (for electric bike rentals)

Check out our full list of LA bike rental options here!

Where can I buy bike accessories near me?

You can buy bike accessories at Bike Shop LA, of course! Check out some of the excellent bike accessories we sell, and give us a call to inquire about inventory or place an order!

Does Bike Shop LA sell gift cards?

Yup! Bike Shop LA offers custom gift cards for the bike lover in your life! Click here to buy a Bike Shop LA gift card.

Do you do bulk bike orders or custom bike orders?

You bet! Bike Shop LA is happy to offer bulk and custom bike orders. Fill out our contact form with your request and budget for your custom bike order, and a member of our concierge team will get in touch with you shortly.

Where can I take a bike tour of LA?

In addition to selling the best bikes in Los Angeles, we believe that Los Angeles is best experienced outdoors on a bike. Our sister company, Bikes and Hikes LA, offers the best tours of Los Angeles. We offer daily biking and hiking tours, custom VIP private tours, and socially distanced safe tours for you, your family, and your friends to experience LA in the most up-close and personal way. Book your Los Angeles tour today at Bikes and Hikes LA! For a bespoke, VIP experience, contact our concierge team to design your perfect LA experience.

Where can I read more about biking in LA?

For more information, insights, and ideas about biking in Los Angeles, hiking in LA, and exploring LA, check out our LA bike blog here!

I have other questions, how can I get in touch with you?

Bike Shop LA is open 7 days a week, and we look forward to welcoming you into the Bike Shop LA family! Drop us a line at info@bikeshopla.com , or fill out our contact form here. Happy riding!